SkyTRX
Trouble Shooting |
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FINDING THE DEVICE
ALTERNATIVE INSTRUCTIONS |
SkyTRX Trouble Shooting |
To
find your unit, please follow these step by step instructions.
- Open the SkyTRX program
- Go to the menu bar and select Setup
- Now select the option Setup SkyTRX Track Recording Unit
- Once your in the setup window, go to the left side and three
different options are listed to choose from. SkyTRX Key (Mini Tracker),
SkyTRX USB (3100 USB), and SkyTRX Serial (3100 Serial). Select the
unit that you have
- Plug your unit in to the computer if it isn’t already,
now select AutoFind.
- This should find your unit and bring up a message saying “Device
Found!” ***If this doesn’t work please follow the instructions
listed with asterisks***
- Once the Device is found, close the small setup window, and go
the green icon in the upper left corner.
- Select download and you are ready to save and view your information.
*Troubleshooting: ALWAYS MAKE SURE YOU ARE PLUGGING
IN TO THE SAME PORT YOU INSTALLED UNDER!
SkyTRX Mini Tracker: If the Mini Tracker MT4100 does not find, make
sure that the unit has not fallen asleep. To make sure of this,
take the unit out of the port, shake it once, and place it back
in. Hit Auto Find again.
3100 USB: If the device does not find, please follow
these steps as closely as possible.
- Close the Setup window, turn off the unit, and unplug the USB
cable from the device.
- Turn the unit back on, open the Setup SkyTRX Track Recording
Unit window.
- *VERY IMPORTANT TO DO THIS CORRECTLY* Now
all within about 2 seconds of each other, select Auto Find,
and plug the USB cable back into the unit in that order, and
make sure the USB is secure.
- If the unit continues to not find, try installing on another
drive, or call tech support if all troubleshooting options don’t
work
3100 Serial: If the device does not find, make sure your connections
are secure on both ends of the serial data cord. If it continues
to not find, pull the male end that plugs into the unit and pull
it out 1/5 of an inch. If this doesn’t work, loosen the data cords
connection to the back of the computer by about the same amount
by loosening the screws by a half turn each. If all else fails,
contact tech support. |
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| Notice
Our tracking devices may not be used to violate the privacy rights of
others, or in violation of local, county, state or federal statutes. GPS
tracking may be illegal in certain states. In no way will www.skytrx.com,
or parent company Spy Chest Inc or its subsidiaries or partners be held
responsible for inappropriate use of these products.
IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO CONSULT LEGAL COUNSEL FOR
THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF INTENDED USE
OF THESE PRODUCTS.
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