SkyTRX
Trouble Shooting |
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MISSING ATR FILE
ALTERNATIVE INSTRUCTIONS |
SkyTRX Trouble Shooting |
Problem with unit coming up with a message asking for a file, it’s
generally the ATR file. Here is a walkthrough (step-by-step) on
how to find this file.
ATR File Walkthrough (With CD)
- When the prompt asks for the file, click on browse
- Once your in the browse window go up to the top and go to
your drop down window. Select the CD Drive that the SkyTRX CD
is in.
- Once your in this drive, three options (2 folders and 1 file)
will show up. The one file (ATR06xLUSB.dll) is the file you
need. Double click on it.
- This will bring you back to the original prompt asking you
for the file. The path of the file will not show up in the box
below, so just select ok.
- This will finish up the installation of the SkyTRX Mini Tracker.
ATR File Walkthrough 2 (NO CD)
This is a walkthrough for any customer that doesn’t have their
original setup disc and needs the file to continue. Save file
to your desk top Down
Load ATR File
- Save above ATR file onto your desktop
- Follow procedure for New Hardware Wizard
- When prompted for file, select browse and go to your drop
down window. Select the Desktop and locate the saved file.
- Double Click the file and it should bring you back to the
prompt that asked you for it.
- Select ok and the hardware wizard should complete.
*Troubleshooting: ALWAYS MAKE SURE YOU ARE PLUGGING
IN TO THE SAME PORT YOU INSTALLED UNDER!
SkyTRX Mini Tracker: If the Mini Tracker MT4100 does not find, make
sure that the unit has not fallen asleep. To make sure of this,
take the unit out of the port, shake it once, and place it back
in. Hit Auto Find again.
3100 USB: If the device does not find, please follow
these steps as closely as possible.
- Close the Setup window, turn off the unit, and unplug the USB
cable from the device.
- Turn the unit back on, open the Setup SkyTRX Track Recording
Unit window.
- *VERY IMPORTANT TO DO THIS CORRECTLY* Now
all within about 2 seconds of each other, select Auto Find,
and plug the USB cable back into the unit in that order, and
make sure the USB is secure.
- If the unit continues to not find, try installing on another
drive, or call tech support if all troubleshooting options don’t
work
3100 Serial: If the device does not find, make sure your connections
are secure on both ends of the serial data cord. If it continues
to not find, pull the male end that plugs into the unit and pull
it out 1/5 of an inch. If this doesn’t work, loosen the data cords
connection to the back of the computer by about the same amount
by loosening the screws by a half turn each. If all else fails,
contact tech support. |
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| Notice
Our tracking devices may not be used to violate the privacy rights of
others, or in violation of local, county, state or federal statutes. GPS
tracking may be illegal in certain states. In no way will www.skytrx.com,
or parent company Spy Chest Inc or its subsidiaries or partners be held
responsible for inappropriate use of these products.
IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO CONSULT LEGAL COUNSEL FOR
THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF INTENDED USE
OF THESE PRODUCTS.
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